Problem
The client's management reporting lived entirely inside HubSpot's native dashboards, limiting how the numbers could be modeled, combined, or presented. Requirements had to be worked out across a 12-hour time difference, with no overlap in the working day.
Approach
Kingsley migrated the reporting layer onto Power BI via the HubSpot API with incremental refresh, rebuilding the client's management views as an owned platform rather than a rented set of dashboards, coordinating async to make the time gap a non-issue.
Outcome
The engagement earned 5.0-star ratings across repeat contracts and moved from an Upwork engagement to a direct client relationship, with the 12-hour time difference bridged without slowing delivery.
5★ · client ratingUpwork → Direct · relationship12h · time gap bridged